FAQs

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At Gateway Veterinary Services, we go above and beyond for your pet. Below are some common FAQs that might help answer any questions or concerns.

Where is the clinic located?

Gateway Veterinary Services is located at 710 Hamilton Ave W, Melfort, Saskatchewan S0E 1A0. Click here for directions.

What are the clinic hours?

Mon: 8 AM – 12 PM + 1 PM to 5:30 PM
Tues: 8 AM – 12 PM + 1 PM to 5:30 PM
Wed: 8 AM – 12 PM + 1 PM to 5:30 PM
Thurs: 8 AM – 12 PM + 1 PM to 5:30 PM
Fri: 8 AM – 12 PM + 1 PM to 5:30 PM
Sat: 9 AM – 12 PM
Sun: Closed
Available for emergency calls 24/7.

What payment types accepted?

1. Payment is expected when services are rendered. To focus on our patients’ needs, customer service, and minimizing costs, we only bill those set up with business accounts.

2. We accept debit cards, credit cards (Visa and Mastercard), and cash.

PayBright

As situations arise beyond your control, we want to be able to offer you services you can afford yet what is best for the animal. We realize that sometimes life gets in the way of letting you give the care you would like to.

For this reason, we have partnered with PayBright to offer you monthly installment payments, which you can control. You can pick the term length and repay early with no penalties. And to top it all off, interest rates that beat most credit cards!

To be pre-approved, click here or do so in person at the office. Approvals are almost instant, and any non-approvals can be called in to have terms adjusted for almost guaranteed approval.

Pet Insurance

Another popular option for your family and pet is insurance coverage. We can easily send your pet’s file in for a quote – call or email us today!

 

 

We are proudly partnered with Trupanion who has revolutionized medical insurance for pets by eliminating the traditional reimbursement model.

To learn more, please visit their website: vet.trupanion.com

We also work with Petsecure. To learn more, please visit the following pet insurance website: www.petsecure.com.

Waggle

We’re excited to offer Waggle to our clients as well! The only pet-dedicated crowdfunding platform that partners directly with veterinary providers.

To learn more, please visit our Waggle page by clicking here.

Are payment plans available?

As situations arise beyond your control, we want to offer you services you can afford yet what is best for the animal. We realize that sometimes life gets in the way of letting you give the care you would like to.

For this reason, we have partnered with PayBright to offer you monthly installment payments, which you can control. You can pick the term length and repay early with no penalties. And to top it all off, interest rates that beat most credit cards!

To be pre-approved, click here or do so in person at the office. Approvals are almost instant, and any non-approvals can be called in to have terms adjusted for almost guaranteed approval.

How can I make an appointment?

You have two options to make an appointment. You can call us during business hours at 306-752-7387 and speak directly with our team. You can also use our PetDesk portal to request an appointment online in minutes. You can begin that process by clicking here.

If I want to contact the clinic but I don't need to speak with someone immediately (not an emergency), how can I do this?

You have options to get ahold of us in non-emergency situations! You can email us directly at theteam@gatewayvet.ca , or you can leave us a message via the chatbox on our website in the bottom right hand corner. 

Do you provide care for large or production animals?

Yes, we do! At Gateway Vet Services, we offer a wide variety of equine services ranging from retail products to medicine and surgery, focusing on preventative care and maintenance. We also care for food-producing animals!

At Gateway Vet Services, we are comfortable working with all types of food-producing animals. We regularly consult cattle, sheep, and goat producers. If it is something we are unfamiliar with, we keep in regular contact with the specialists at the Western College of Veterinary Medicine (WCVM), and we will contact them regarding any case where we would like a further consultation.

Click here to learn more.

Do you carry pet supplies, food, treats, toys?

We stock everything for your pets’ needs, from food, treats, toys, beds, grooming supplies to leashes, collars, and poop disposal products.

We also stock a retail nutraceutical line from Omega Alpha and other companies, providing you with a natural approach to medicine. A nutraceutical is a dietary or herbal supplement. By using whole balanced foods and herbal additives, we have helped in the control or control of many types of ailments common to pets. These products also work well in conjunction with conventional medical treatments.

Do you have an online store to order from?

Yes, we do! You can access our online store by clicking here

Welcome to Gateway Veterinary Services!
We look forward to taking amazing care of your beloved pet. Please be sure to contact us with any questions you may have. We're here to provide a calm, relaxing experience for your family.

Address

710 Hamilton Ave W
Melfort, Saskatchewan S0E 1A0
Click here for directions.

Business Hours

Mon: 8 AM – 12 PM + 1 PM to 5:30 PM
Tues: 8 AM – 12 PM + 1 PM to 5:30 PM
Wed: 8 AM – 12 PM + 1 PM to 5:30 PM
Thurs: 8 AM – 12 PM + 1 PM to 5:30 PM
Fri: 8 AM – 12 PM + 1 PM to 5:30 PM
Sat: 9 AM - 12 PM
Sun: Closed
Available for emergency calls 24/7.

Contact Info

Toll Free: 844-752-7387
Call/Text: 306-752-7387
Email: theteam@gatewayvet.ca

Book an appointment online from any device!

Click the button below to get started. We look forward to seeing you and your family soon!